Reputation Management for ABA Therapy Providers - Protect What Matters Most
Solid Ground actively protects and amplifies your online reputation by turning client feedback into powerful social proof, and making sure your brand shows up as credible, trustworthy, and deeply human.
Don't Have the Time to Keep Up?
That's Where We Come In.
Google, Yelp, Facebook, industry-specific sites. We track them all.
Our team writes thoughtful replies that acknowledge the feedback, demonstrate care, and keep HIPAA off your back.
We flag reviews that require your input and guide your internal team on next steps when a deeper response is needed.
You’ll receive clear insights into review trends, customer sentiment, and your online scorecard across all platforms.
Stats Every ABA Leader Should Know
94% of Patients Evaluate Providers Via Online Reviews Before Booking
75% of patients use online reviews as their first step in finding a new physician
83% of patients insist on at least a 4‑star rating before considering a provider
Only 5 –10% of patients actually leave reviews
sources: https://www.ncdsinc.com
Stats Every ABA Leader Should Know
94% of Patients Evaluate Providers Via Online Reviews Before Booking
75% of patients use online reviews as their first step in finding a new physician
83% of patients insist on at least a 4‑star rating before considering a provider
Only 5 –10% of patients actually leave reviews
Reputation Management That Never Sleeps
While other agencies simply monitor and report bad reviews and negative customer feedback to your team, Solid Ground rolls up its sleeves and actually does something about it. Our Solid Ground 360 software doesn’t just watch the fire, it helps put it out. In some cases, we even make the flames disappear completely.
The Bottom Line
The Stakes Are High...and Getting Higher
Your customers are watching. Even before they walk through your doors or click “call now” they’re reading your reviews, comparing ratings, and scanning for patterns.
Your online reputation is one of your most valuable assets, and one of the easiest to lose control over. One customer post, one unanswered review, one misstep left unaddressed can tip public perception in a direction that takes months to correct.
That’s why our reputation management service was built with one core promise: around-the-clock monitoring, review response, and proactive brand protection, so you’re never left scrambling to undo damage that could have been prevented.
Here’s what we know for sure: businesses that actively manage their reviews and maintain a responsive, human presence online see:
Reputation Management Isn’t Just for Damage Control
Some people only think about reputation management for ABA therapy providers, when something goes wrong. But according to healthcare marketing pros it’s actually more powerful, and more profitable, when used proactively.
With Solid Ground, every new five-star review becomes part of your brand story. Every thoughtful response builds customer loyalty. And every pattern we identify gives you a clearer roadmap for growth.
