Increase Conversions with Smart Text Message Marketing Tools That Turn Missed Calls Into Booked Clients
Your intake system doesn’t have to drop the ball just because someone stepped away from the phone. With Solid-Ground’s Missed Call Text Back and SMS Chat Widgets, your clinic gains 24/7 responsiveness without needing 24/7 staffing.
Every Missed Call Is a Family in Need. Turn That Silence Into Support with Text Tools That Deliver.
A mother finally makes the call she’s been putting off for months. A father sends a late-night message after his child melts down again. These moments aren’t casual inquiries, they’re cries for help.
And here’s the truth most clinics don’t want to face: if you don’t respond fast, your competitors will. And 78% of families will choose the provider who answers them first.
Let that sink in.
MISSED CALL TEXT BACK
SMS CHAT FROM SITE TO PHONE
HIPAA-COMPLIANT ENCRYPTION
RESPONSE TIME IS REVENUE
Harvard Business Review found that practices who responded to inquiries within just one hour were nearly 7 times more likely to speak with a decision-maker than those who waited. Wait a full day? You’re 60 times less likely to even have the conversation.
And once that moment’s gone—it’s gone.
That’s where missed call text back and SMS chat widgets become non-negotiable. These tools aren’t just convenient. They’re lifelines
Missed Call Text Back
Text message marketing that turns missed calls into new clients
When a parent calls your ABA practice and doesn’t get an answer, every second feels like a closed door. With missed call text back, you instantly turn that lost moment into a reassuring message, keeping the conversation alive, the trust intact, and the opportunity to help still wide open. When a call is missed, our system will automatically send a friendly text saying something like, “Hey, sorry we missed you! How can we help?” It keeps the convo alive, shows you actually care, and turns missed calls into booked appointments. To read more about why this tool is so powerful, check out our blog article: Speed-to-Lead for ABA Clinics.
SMS Chat Widget
Keep chat conversations going even after they've closed their browser - No new phones, no portals, no friction.
Our powerful Chat Widget moves visitor conversations from your website chat box directly into a two-way text thread on your cell phones. This means conversations from prospects can easily continue even after they have left your website! They no longer need to keep the tab open to communicate with you. It’s like giving your business a direct line to customers who actually want to hear from you (wild, right?). Text message marketing like this sets you apart from your competition.
HIPAA-Compliant Text Message Marketing for ABA Providers
Missed call? No problem. Our Solid Ground 360 Software offers a robust text-back feature that auto-responds to prospects in seconds. All responses are generic with non-PHI messaging, sent and stored on encrypted channels. No diagnoses, no details, just a secure way to keep the conversation going without breaching compliance. It’s built for ABA providers who want to stay responsive and protected
Results You Can See Through Strategic Text Message Marketing:
Up to 300% more conversations with prospective families. Do the math on that.
More bookings from the same ad spend.
Lower cost per lead.
Higher trust, stronger first impressions, and fewer drop-offs.
Benefits of HIPAA-Compliant Text Message Marketing for ABA Providers
Effortless Setup
No new hardware or phone systemps. We do all the set up and then all you have to do is get your texts and call those potential clients back.
Capture Leads & Text Opt-Ins from Every Call | 24/7 Follow-Up
Never miss a lead again. Automatically collect contact info and text message opt-ins from missed, after-hours, or abandoned calls, so you can follow up fast and convert more.
Convert Calls to Text | Stop Phone Tag & Respond 24/7
Turn missed calls into real-time text conversations—no more voicemails or phone tag. Engage callers instantly and share conversations with your team anytime.
Convert Web Chat to Text Messaging | Capture More Leads That Stick
No new hardware or phone systemps. We do all the set up and then all you have to do is get your texts and call those potential clients back.
HIPAA-Happy | Stay Compliant from the First Hello
Your healthcare text messaging system automatically captures a caller’s name and cell number, data that qualifies as Protected Health Information (PHI). That’s why we establish a fully HIPAA-compliant relationship with every client before any PHI is transmitted. Your patients' privacy isn't just protected, it’s prioritized.